Macromedia, Shock Wave: security option should be set to "Trust" mode.
Macromedia Flash 6.0:
Macromedia Flash Player 6.0.23.0
No installation required for Internet Explorer (IE) 5.5 and above browsers
Allows for animation, simulations, and audio with without significantly enlarging footprint
IE 5.0 and below browsers may require one-step, one-time download directly from the Macromedia Web site - dialog box will remind student of download or upgrade requirement
If the box next to "Override automatic cookie handling" unchecked, then Check it.
The radio button to the left of Accept, under "First Party Cookies" & "Third Party Cookies" must be selected.
The check box to the left of "Always allow session cookies" must be checked.
To enable cookies in Internet Explorer versions 5.0 through 5.5:
Choose "Tools" from the top menu.
Select "Internet Options".
Click "Security Tab".
Click "Custom Level..." Button.
Scroll down to the "Cookies" heading.
Select the "Enable" radio button.
Click "OK" to close the "Security Settings" window.
Click "OK" to close the "Internet Options" window.
To enable cookies in Netscape:
Choose "Edit" from the top menu.
Select "Preferences".
In version 6.2 ONLY - Double click on "Privacy and Security" to expand the list. In all versions prior to 6.2, click the word "Advanced".
In version 6.2 ONLY - Click "Cookies". In all versions prior to 6.2, proceed to next step.
In the right side of the window, select either "Enable all cookies" OR "Enable cookies for the originating web site only" by simply clicking on the text.
Click "OK" to close the window.
For Mac:
To enable cookies in Internet Explorer:
Select "Edit" from the top menu.
Select "Preferences".
Scroll down to "Cookies".
Click "Cookies".
In the right half of the window, toward the bottom, locate the text: "When receiving cookies:" and then click on the text directly to the right. A list will appear. Click "Always accept".
To enable cookies in Netscape:
Choose "Edit" from the top menu.
Select "Preferences".
In version 6.2 ONLY - Double click on "Privacy and Security" to expand the list. In all versions prior to 6.2, click the word "Advanced".
In version 6.2 ONLY - Click "Cookies". In all versions prior to 6.2, proceed to step 5.
In the right side of the window, select either "Enable all cookies" OR "Enable cookies for the originating web site only" by clicking on the text.
How do I install Shockwave on Windows 95, 98, ME, NT, 2000 and XP?
Go to Macromedia.com and download the latest version of Shockwave. (Note: If you are at work, your employer may have strict rules governing the installation of software on company PCs; be sure to check with your help desk before attempting to download and install any software).
Choose the download compatible with your browser, i.e., either Internet Explorer, or Netscape.
If you are using Internet Explorer, click the "Install Now" button and follow the prompts; the installation will occur automatically.
If you are using Netscape click "Download Now".
In the Save As dialog box select "Desktop".
Click "Save". The installer file will be saved to your desktop.
Locate the install file, titled "shockwaveinstaller.exe"
final step to installing Shockwave is to close any browser windows that you may have open, and then double click on the file and follow the prompts.
Go to Macromedia.com to download the latest version of Shockwave. (Note: If you are at work, your employer may have strict rules governing the installation of software on company computers; be sure to check with your help desk before attempting to download and install any software).
Scroll down on the page to the MacOS-PowerPC section, or the Mac OS X section.
Choose the download for Shockwave compatible with your system and your browser, i.e., either Internet Explorer, or Netscape.
Click "Download Now". The file will download and automatically install itself. If you have difficulty installing Shockwave on an OS X machine, make sure that you have administration rights; they are required to install software.
When I click the "Click Here to Begin" button either nothing happens, or I hear the audio but can't see the tutorial. What am I doing wrong?
Slower Internet connections such as those via 28.8K or 56K modems may cause this problem to occur. Be sure that when you select the "Click Here to Begin" button that you only click once and then wait for the tutorial to load (Note load times will vary depending on your connection speed, and the size of the tutorial being downloaded). Clicking the button more than once, or clicking on another link after you
have clicked the [Click here to begin] button may interrupt the download OF the tutorial. IF you hear the audio but cannot see the tutorial,
try minimizing the different windows that you may have OPEN until you get TO the window WITH the tutorial IN it.
The reason the tutorials may seem very slow, or will not advance properly IS often because the tutorial has not fully loaded.Make sure that the
number OF audio pages loaded(shown BY the number TO the RIGHT OF the speaker icon IN the tutorial navigation box)
IS equal TO the total number OF pages IN the tutorial(shown BY the number just LEFT
OF the [Back] tutorial navigation button ). ONCE the audio IS fully loaded you will be able TO progress through the tutorial.
Why can't I see the "Advance" button in the tutorial?
Your screen resolution is most likely at 640x480; it needs to be at least 800x600. To change your screen resolution, do the following:
Windows:
1. Click the "Start" button.
2. Select "Settings".
3. Click "Control Panel".
4. Double click on "Display".
5. Select the "Settings" tab
6. In the "Desktop area", or depending on the version of Windows you are using the "Screen area" in the lower right portion of the window, move the slider to the right until it reads a least 800x600 (you can set the resolution higher if supported by your video adapter).
7. Click "Apply"
8. You will get a message indicating that: "Windows will now apply your new desktop settings" and that it will take a few seconds; click "OK".
9. Your monitor will then blink and you will prompted with a message asking if you want to keep the new settings; click "Yes".
10. Finally, click "OK" to close the "Settings" dialog box.
Mac:
11. In the upper right corner, to the left of "File", select the apple icon.
12. Click "Control Panels"
13. In the resulting window, double click on "Monitors" or "Monitors and Sound" depending on the OS version you have.
14. In the resulting dialog box, in the "Resolution" section, select either 800x600,95Hz, or 1024x768,75Hz.
15. Close the dialog box.
Every time I launch a tutorial using Internet Explorer, a blank window opens, or I get a message saying that I'm prohibited from running Active X; what's wrong?
If you get a blank window each time you launch a tutorial, see a image in the upper right corner of the page, or receive the following message in Internet Explorer: "Your current security settings prohibit running Active X controls on this page. As a result, the page may not display correctly", this is most likely due to not having Active X enabled in your browser.
To enable Active X, do the following (Note if you are using a computer at work you may find that some, or all of the options referenced below are grayed out, or missing. If this is the case, please contact your internal help desk):
Windows:
16. Close the tutorial window.
17. Choose "Tools" from the top menu.
18. Choose "Internet Options".
19. Select the "Security" tab.
20. Click the "Custom Level" button.
21. In the Security Settings dialog box, scroll down until you see "Run Active X controls and plug-ins".
22. Click "Enable"
23. Click the "OK" button.
24. You will get a pop-up message that says "Are you sure you want to change the security setting for this zone?", click "Yes".
25. Click "OK" to close the Internet Options dialog box.
26. Launch the tutorial.
Mac:
27. Close the tutorial window.
28. Click "Edit".
29. Select "Preferences"
30. Click "Java".
31. In the right side of the window under "Java Options", select "Enable Java (Apple MRJ)".
32. Close the Preferences window.
33. Launch the tutorial.
If I want to resume my training from a different computer (i.e. work/home), will I have to start all over again?
No. Online Learning is accessible from any PC that has Internet access and meets the web sites minimum hardware AND
software requirements Simply connect TO the Internet, launch your web browser, type the address OF the web site
INTO the address bar, press the Enter KEY, AND THEN login WITH your username AND password
