Business monthly May 07
 
EDITOR'S NOTE COVER STORY EXECUTIVE LIFE
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EDITOR'S NOTE

I have always been accused of being a bit of a Luddite. While I don’t take sledgehammers to factory machinery in the true context of the term, I do exhibit an obvious resistance to technological change. I was late – some would say extremely late – in getting a mobile phone, I still don’t own an iPod, I rarely chat online, and when it came to buying a blender a few months back, I went for the model with the least number of buttons.

Don’t get the wrong idea. I’m not a complete technophobe. My views aren’t molded by some apocalyptic fear of machines brought on by repeat viewings of The Terminator and The Matrix. I don’t fear computers. I’m not intimidated by ATMs. And I certainly don’t have any reservations about using the Internet. In fact, I feel lost whenever my broadband connection goes down.

But I’m not convinced that all of the new “innovations” and gadgets spilling out into the market are necessarily advancements. Does a toaster with a microprocessor make better toast? Will a battery in my razor give me a closer shave? Do I really need a digital toilet?

Technology is supposed to help humans live more productive lives. But too often it seems to have the opposite effect. Instead of saving time, it monopolizes it. Think of all the time we spend fiddling with buttons, setting user preferences and learning how to use products that will be obsolete by year’s end. I’ve got a remote for everything – my television, satellite box, DVD player and stereo. Even my air conditioner requires programming.

In fact, every time I buy a new digital product I have to learn a whole new set of functions, key codes and “shortcuts.” Toasters now require instruction manuals. Mine is 32 pages – two pages longer than the latest UN report assessing human rights in Iraq. And God forbid I should ever lose it. I misplaced the tiny manual for my 24-function digital watch. The alarm goes off every night at midnight. I can’t get it to stop.

Manufacturers keep adding frivolous features to simple household appliances “to make our lives easier.” But to be honest, the last thing I need to worry about is whether the food I put in some digital fridge is safe lest the fridge fails to reboot after a power cut. And if I ever worried about losing my mobile phone – now that it’s a planner, camera, MP3 player, photo album and digital wallet; well, assuming I could figure out how to use these functions – I’d really be devastated.

Now it might seem odd to ramble on about digital distractions in a month we’re running a cover story on the latest trend in mobile phone advertising, but I can assure you it is relevant. I’m a consumer. And advertisers rushing to get into this game are going to need to bear in mind that technology can be a boon, but it can also be a nuisance. It’s often a very fine line.

But one point in their favor is that five years ago I reckoned I didn’t need a mobile phone. Now I wonder how I would ever live without it.

CAM MCGRATH

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