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Professional Secretaries - Code
no: S-4
Workshop Objectives:
To become a professional secretary and a productive work partner, a secretary should master certain skills besides polishing up basic office procedures. Time management, filing, writing skills, oral communication skills and good PR are but a few of the abilities the secretary should master. This workshop is designed to assist the secretary to become an efficient, professional employee and polish his/her professional image.
Workshop Contents:
Planning and Organizing a Smooth-Running Office
- A master plan to keep your boss calendar up-to-date
- Developing Superior organization skills
- Planning like a profession
Filing Strategies and Techniques
- Choosing the best filing system for your organizational needs
- Processing, routing and storing your files
Professional Correspondence & Telephone Manners
- How to write and organize professional memos, letters and reports
- Managing the flow of office information
Practicing Good Public Relations Skills
- Handling visitors professionally
- Establishing and maintaining good working relationships
Coordinating Travel Arrangements and Business Meetings
- Planning an executive’s business trip from start to finish
- Effective meeting coordination
Polishing Your Professional Image
- How to create a professional image others respect
Language and Handouts:
English language
Duration:
15 hours
Who should attend:
Secretaries from all fields and departments
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