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Decision Making & Problem Solving Workshop - Code no: M- 21

Workshop Objectives:

The workshop aims at increasing the ability of the trainees to define, determine, and deal with problems and how can they solve them, also how to make accurate decision.

Workshop Contents:

• Introduction
• What's a problem
• Anatomy of a problem
• The possible outcomes of a problem
• The solving process
• Steps of problem solving
• Analytic US Intuitive thinking
• Problem analysis
• Determine the location areas of the problem
• Determine the time of action
• Generate alternative (ideas)
• Strategies to generate alternative solutions
• Questions for different types of problems
• Evaluation & decisions
• Evaluation of solution
• Different approaches to make decision
• Approaches for implementation

Language and Handouts:
English language

Duration:
15 hours

Who should attend:
Managers, Supervisors, team leaders, top & middle management

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